30-Day Money-Back Guarantee
We want you to love what you order. If it's not right, you have 30 days from the day it arrives to send it back for a full refund — no questions, no negotiation.
How it works
- Email us at support@bynyla.com within 30 days of delivery
- Send the item back unworn, with tags and original packaging
- We process your refund within 3–5 business days of receipt, back to the original payment method
Notes
- Final-sale items (marked at checkout) aren't eligible
- Return shipping is on the customer, unless the item arrived damaged or mis-shipped — those are on us
- If anything is wrong with your order, write to us and we'll make it right